This site should work for you, and so should the therapy.

The commitment

I want this website, and this practice, to be usable by as many people as possible — including people who use screen readers, navigate by keyboard, need larger text, rely on captions, or find dense pages hard to process. Where something here does not work for you, I would like to fix it, and in the meantime I will find another way to get you what you need.

What standard this aims at

The target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. The current status is partially conformant: most of the standard is met, and the known gaps are listed below rather than glossed over.

This is a voluntary commitment. No accessibility statute compels a small private practice in British Columbia to publish a statement like this one — the provincial accessibility legislation binds public-sector organisations, and the federal one binds federally regulated industries. What does apply is the BC Human Rights Code’s duty to accommodate people with disabilities in services offered to the public, which I take seriously as a floor rather than a ceiling.

What has been done

• Every page works by keyboard alone, with a visible focus outline and a skip-to-content link.
• Text and background colours were chosen to meet the contrast ratio the standard requires, and text resizes without the layout breaking.
• Buttons, links, and form controls are at least 44 pixels tall, so they are reachable with imprecise pointing or a tremor.
• Every form field has a real, permanently visible label — not a placeholder that vanishes as you type — and errors are announced, described in words, and tied to the field they belong to.
• Headings run in a logical order so a screen reader can navigate the page structure.
• Decorative illustrations are hidden from screen readers rather than read aloud as meaningless shapes. Meaningful images have alternative text.
• Animation and movement are minimal, and what exists is switched off automatically if your device asks for reduced motion.
• The site sets no cookies and loads nothing from third-party servers, so there are no consent banners or overlays to fight past.
• Pages are readable at any window size and on a phone, with no horizontal scrolling.

Known limitations

Stated plainly, because a statement that claims everything is perfect is not worth reading:

• The online booking calendar. Scheduling is handled by an outside platform embedded in the contact page. Its accessibility is that company’s work, not mine, and I have not independently audited it. If it is difficult to use, email me and I will book your appointment for you. That option is permanent, not a stopgap.
• Documents. Some intake and consent documents may be sent as PDFs that are not fully tagged for screen readers. Ask and I will provide the same content as plain text, large print, or in whatever format works.
• Self-assessed. This site has been evaluated by its developer against WCAG 2.2 AA using keyboard testing, browser tooling, and manual review. It has not been audited by an independent accessibility specialist, and it has not been tested with every screen reader and browser combination.

Access in sessions, not just on the website

The contact form has a field for access needs and communication preferences, and it is there because it matters. Things that can be arranged, at no extra cost:

• Live captions during video sessions
• A written summary after a session, if speech is tiring or memory is unreliable
• Phone sessions instead of video, if being on camera is difficult
• Shorter or longer sessions, or breaks partway through
• Plain-language versions of consent and intake documents
• Advance notice of what a session will cover, if surprises are hard
• Communication by email rather than phone, or the reverse

If what you need is not on this list, it is still worth asking. The list is not the limit.

Telling me about a problem

If you hit a barrier on this site — something a screen reader will not read, a control you cannot reach, text you cannot enlarge, a colour combination you cannot make out — please tell me. You do not need to know the technical term for it. “The booking bit does not work on my phone” is a complete and useful report.

What this site was built and tested with

The site is plain HTML, CSS, and a small amount of JavaScript. It relies on standard web technologies, so it should work with current versions of Chrome, Safari, Firefox, and Edge, and with the assistive technology those browsers support. Every page remains readable and every form still works with JavaScript switched off.

Review

This statement was prepared on 19 August 2026 and reflects the site as it stood on that date. It will be updated when the site changes materially, when a limitation is fixed, or when someone tells me about something I had not noticed.